Refund policy

We want you to feel confident in what you wear. If something doesn’t fit right or isn’t what you expected, we’re here to help.

Return Window

You have 14 days from receiving your order to request a return.

Eligibility

To be eligible for a return:

• Items must be unworn, unused, and in their original packaging with tags attached

• You must provide proof of purchase (order confirmation or receipt)

• Sale items and gift cards are not eligible for return

Returns must be sent from within Australia.
We do not charge a restocking fee.

How to Start a Return

Email us with your order number and the item(s) you'd like to return.

If approved, we’ll send you a return shipping label and instructions.
Items sent back without first contacting us will not be accepted.

Damaged or Incorrect Items

If you received an item that’s damaged, defective, or not what you ordered, contact us right away so we can fix it.

Exchanges

Need a different size or style?
The fastest way is to return your item and place a new order after your return is accepted.

Refunds

Once your return is received and inspected, we’ll let you know if it’s approved.
If approved, you’ll be refunded to your original payment method within 10 business days.

If it’s been more than 15 business days since your refund was approved and you haven’t received it, please contact us via email.